Customer Support Executive – International Voice Process: (US Shift)

Join Our International Voice Support Team in Thane! We're looking for fluent English speakers to support global customers over phone calls. You'll resolve queries, guide users, and provide an excellent service experience. Freshers and experienced professionals welcome. Must be open to night shifts and have great communication skills.

INTERNATIONAL

7/28/20251 min read

woman in blue long sleeve shirt using silver macbook
woman in blue long sleeve shirt using silver macbook

Customer Support Executive

Job Location: Thane, Maharashtra

Job Type: Full-time

Industry: BPO / Customer Service

Experience: Freshers & Experienced welcome

Shift: Night shift (Rotational)

Salary: ₹15,000 – ₹35,000 per month

Qualification: Any Graduate

Languages: Fluent English (Mandatory)

We are hiring Customer Support Executives to handle international voice-based customer queries for a reputed BPO in Thane.

Responsibilities:

  • Handle inbound and outbound calls with international customers

  • Resolve queries and provide accurate information

  • Maintain call quality, documentation, and timely follow-ups

  • Meet performance metrics and customer satisfaction scores

Requirements:

  • Excellent English communication (verbal & written)

  • Comfortable with rotational night shifts

  • Prior BPO/voice support experience is a plus, but not mandatory

  • Basic computer knowledge

Perks:

  • Attractive incentives

  • Cab facilities (as per policy)

  • Growth opportunities in international processes

📩 Apply by emailing: 📧 Vinay@nextovaventures.com
📞 8879715488

or Fill the form below, we will connect with you !